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Our growing team is looking for an upbeat and friendly full-time Front Office Coordinator who has a passion for helping others! A Smile 4U is privately owned with locations in Cartersville, Dalton, Decatur, East Point and Hiram. Utilizing the highest quality, state-of-the-art equipment and scheduling technology, we offer multiple specialties under one roof including general dentistry, orthodontics, sedation dentistry, and oral surgery. Additionally, we provide services to both pediatric and adult populations and are dedicated to providing a positive and memorable patient experience for all ages.
The Front Office Coordinator will be responsible for, but not limited to: welcoming and greeting patients, patient check in/check out, verifying patient information and insurance coverage, processing payments, answering incoming calls and assisting other team members when needed while providing superior customer service to patients.
Check-in patients & collect balance/co-pays due prior to services; update patient chart, as required.
Check-out patients.
Discuss treatment plans with patients
Answer and respond to telephone calls with professionalism.
Complete daily overview of upcoming patient appointments.
Call and confirm all scheduled patient appointments.
Make follow up appointments for patients.
Assist with Hygiene and Orthodontics recall lists, missed & cancelled lists and treatment plan reports to try and fill in cancellation and no show appointment times.
Verify all orthodontic patients are on a 3-month prophy jet recall.
Maintain service logs and clinic logs on a daily basis.
Assist clinic with insurance verification, when requested.
Assist with front office supply inventory needs.
Benefits
Medical/Dental/Vison
PTO and Paid Holidays
Opportunities for growth
Family oriented with weekends off
Qualifications
High School diploma
Experience in a medical or dental office setting preferred
Strong interpersonal skills and communication
Customer-service oriented
Reliable and collaborative team-member
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Dentists
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Introduction: My name is Saturnina Altenwerth DVM, I am a witty, perfect, combative, beautiful, determined, fancy, determined person who loves writing and wants to share my knowledge and understanding with you.
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